We service all of the products we sell:
At
Reid Music we pride ourselves on our customer service. It is the hope of both
the owners and the staff of Reid Music that when considering your next purchase
much thought is given to the service you will receive on that item. Our motto is
Small in Size and Big on Service. We guarantee that our service simply will not be beat. With our
qualified and experienced personnel on site servicing is the norm at Reid music
rather than the exception. Rarely must a product be returned to the factory for
servicing, but if for some reason it does we won’t leave you stuck.
All
the stringed instruments we sell are backed by, in addition to the manufactures
warranty, a one year service check plan in which we look after any setup or adjustment
work for one year from the date of purchase. The plan consists of a three,
six and twelve month checkups. During the checkups we do all the
necessary (or wanted) adjustments on your instrument. Any problem that you have
with an instrument purchased from Reid Music is always looked after.
Any of the electronics
(amplifiers, public address systems, keyboards, recorders, digital pianos) we
sell are serviced locally as well. These repairs are normally done off our
premises by a qualified technician. In staying with our all on site servicing
Reid Music is still the drop off and pick up point in the event of a problem
with your piece of electronic equipment. By servicing these products locally,
we save a great deal of time normally limiting down time on your equipment to a
few days or less.
Shipping and Delivery:
We will get the products we sell to you. If you need a digital piano in Holyrood,
Newfoundland, a digital hymnal in Iceland or a guitar in Goose Bay, Labrador,
we well get what you want to where you need it. We have many different means to achieve this, from personnel
delivery locally, to courier and air service afar. Call us for any questions
you have about having our goods shipped.
Church Organs & Digital Hymnals:
We address the needs of your parish or worship group here
at Reid Music. Many parishes all over our province are benefiting from our
Yorkville Sound Public Address equipment. The service doesn’t stop with P.A.
equipment. We are a Baldwin Church Organ Systems dealer. These church organ
systems truly are Music for the Life of Your Church. No matter what the size of
your church, congregation or budget you will never have to sacrifice the power
of full organ sound with a Baldwin organ. Reid Music has also placed fabulous
Yamaha Organs in several churches. Call us to discuss what system could meet
your needs and budget. Financing is available.
Often
in today’s parishes the lack of an organ or organist puts a strain on choirs or
worship music. The latest development designed to help with this problem is the
digital hymnal. We carry Gulbransen Digital Hymnal these units
are portable, mount on the wall and have speakers built right in. In addition
to this they have built in auxiliary outputs to feed in to larger sound
systems. At the touch of a small remote control the choir or worship leader can
select form thousands of sacred hymns or carols and play them instantly.
